Support Plans

With a Technical Update Support Agreement, we'll keep your site up-to-date, so that your site maintains W3C Compliance. With our Content Update and Newsletter Marketing Support Agreements, you'll get the help you need at a price you can afford.

Technical Update

Q: What are Technical Updates, and why do I need them?
A: Think about the apps on your iPhone or smart phone. These apps require regular updates, so that your phone continues to function properly. Technical Updates for your site are like that.
With Technical Updates we'll check your site for technical issues, and monitor the overall performance of your site. Effective February 13, 2018, a Site Support Agreement for Technical Updates is required for site support for all clients.

Technical Update: Basic
For small sites (under 20 pages).
Annual Subscription: $119.00

Technical Update: Standard
For average sites (20 to 60 pages).
Annual Subscription: $159.00

Technical Update: Pro
For large sites (over 60 pages).
Annual Subscription: $189.00

What Will You Get?


Site Analysis
Using our awesome collection of web design tools, Microsys Web Collection, and Google Webmaster Tools, we'll monitor the overall performance of your site. If something needs attention, we'll flag and fix it.

Technical Update
There are numerous <script> files on every page of your site. They provide functionality for things like Facebook, Instagram, and Twitter connections. Fonts and font icons are delivered via <links> from Google Fonts, Font Awesome and Material + Icons. These links require occasional updating. Functional components like menus, slider panels, image rotators and image galleries also need <javascript> updates from time-to-time. Don't worry though. We'll keep all of your site components up-to-date, so that your site maintains W3C Compliance.
John Schnell and Associates

Content Update

Q: What's the best way to keep my site up-to-date?
A: Great question! Most of our clients start with the best intention of keeping their sites up-to-date. Then they get busy, and gradually their sites becomes outdated. With Content Update, we'll make regularly scheduded updates to your site, and we'll keep it running smoothly!
Our Content Update clients are notified each quarter to provide us with content updates. These updates have included event photos, new equipment photos, project photos, aerial videos, revisions to company and employee information, details about new services, and press releases for recently completed projects.

The beauty of Content Update is that we can adapt it to your needs, and it can become an integral part of your marketing cycle. Scheduled marketing keeps your clients up-to-date about the capabilities of your company. When clients remain engaged and involved, they are less likely to seek alternatives to your services.

Content Update: 5
Includes 5 hours of content updates during a calendar year — an average of 1.25 hours per quarter (a $295.00 value).
Annual Subscription: $269.00

Content Update: 10
Includes 10 hours of content updates during a calendar year — an average of 2.5 hours per quarter (a $590.00 value).
Annual Subscription: $529.00

Content Update: 15
Includes 15 hours of content updates during a calendar year — an average of 3.75 hours per quarter (an $885.00 value).
Annual Subscription: $769.00

What Will You Get?


Content Update
We'll keep your site humming with the quarterly content updates you need. We'll make text revisions, add new photos and videos, and even create new pages. Just let us know what you need, and we'll git 'er done.

Sitemap Update
We'll keep your site visible on the Internet, using Microsys Sitemap Generator. We'll create specialized sitemap.xml and sitemap-image.xml files so that search engines like Google, Yahoo and Bing can index and rank the content of your site.

John Schnell and Associates

Newsletter Marketing

Q: Can John Schnell and Associates also do some marketing for my business?
A: Absolutely! We think e-mail marketing is the ideal activity to complement the information on your website, and regularly connect you with clients. If you aren't sure how effectively utilize a marketing tool like Constant Contact (the fastest growing e-marketing service) we'll help you!
We have been providing Constant Contact Marketing Services for several of our clients for a number of years. They provide us with content updates, we convert text and images into an appealing HTML newsletter, and then deliver a polished newsletters to their clients, partners, and prospects. The result is highly-effective targeted marketing to expand awareness of projects, people, services and products.

We'll use Constant Contact Marketing as an integral part of your marketing strategy. Regularly scheduled newsletters keep your followers up-to-date about the capabilities of your company.

Constant Contact: Basic
Three Constant Contact marketing campaigns will be delivered to your contact database. Each newsletter will contain three interest-generating stories (i.e. a new service, a new project, and a special offer) designed to encourage your contacts to take action. Your newsletters will include your logo, a full page of text, project images and links to your site.
Annual Subscription: $629.00

Constant Contact: Standard
Four Constant Contact marketing campaigns will be delivered to your contact database. Each newsletter will contain three interest-generating stories (i.e. a new service, a new project, and a special offer) designed to encourage your contacts to take action. Your newsletters will include your logo, a full page of text, project images and links to your site.
Annual Subscription: $829.00

Constant Contact: Pro
Six Constant Contact marketing campaigns will be delivered to your contact database. Each newsletter will contain three interest-generating stories (i.e. a new service, a new project, and a special offer) designed to encourage your contacts to take action. Your newsletters will include your logo, a full page of text, project images and links to your site.
Annual Subscription: $1,199.00

We can even keep your Instagram page running effectively, using the Constant Contact updates you provide us with. We'll make #hashtags, add text, add new photos, and even add videos. Let us know what you need. We've got you covered.


John Schnell and Associates

Site Hosting

Q: I keep hearing about websites that have been hacked. What's going on??
A: It's a very big problem. In the past couple of years, five of my clients who were using a "low-cost" hosting service have had their websites hacked. Don't be the next victim! It's extremely important to invest in quality hosting.
None of the companies that use our shared website hosting package have ever been hacked. Ever. We use highly secure business-class Virtual Private Servers from Network Solutions (the leader in web-hosting security). In 2017 we took the proactive step of upgrading them with daily malware scanning, to protect the sites we host (including our own) from intrusions and hackers.

Site Hosting
Annual Hosting Subscription: $119.00

For a single low annual subscription rate, we'll install your site on an extremely reliable, business-class Virtual Private Server (VPS). We never place more than ten sites on a single server. We'll also provide you with a free domain-name email account.

For an extra measure of security, we'll backup your entire site, plus all of the content you provide us with (including documents, graphics, PDFs and images) on our highly secure Dropbox Pro server. No additional charge.

John Schnell and Associates

Technical Support

We design the sites for every client using standard tools. We also maintain and update the sites. We strongly believe in the concept that our clients own their sites, and we provide them with all of the content and graphics that we create.

When you need assistance in fixing a technical problem, let us know. Support is provide on an hourly basis, in billable increments of 0.25 hours. We have a half-hour minimum for any engagement.

  Technical Support: $59.00 per hour

John Schnell and Associates